// augment · tier 05
AI employees that actually do the work — not just answer questions.
AI Agents for Your Organization — Tier 5
// scope
What's in, what's out.
// included
- Custom agent(s) designed around your specific workflows
- Tool integrations (CRM, database, email, calendar, Slack — read AND write)
- Decision logic — rules you define (when to act, when to escalate)
- Multi-step execution — agent handles complex tasks autonomously
- Human-in-the-loop checkpoints (full-auto or approval-required, configurable)
- Monitoring dashboard — every action, decision, outcome
- Escalation system — flags edge cases for human review
// not included
- Frontline chatbot UX (use Tier 4 alongside)
- API costs (LLM tokens — varies with volume)
- Connectors to closed/proprietary systems we haven't seen before (custom-quote)
// deliverables
What you walk away with.
01Deployed agent(s) running against your live systems
02Tool layer (APIs and adapters the agent uses)
03Monitoring + audit log dashboard
04Eval suite — regression tests on real scenarios
05Source code + runbook for your team
// examples
What founders build at this tier.
Support Agent — resolves tickets, refunds, CRM updates
Sales Agent — qualifies leads, books meetings, follows up
Ops Agent — dispatch, scheduling, vendor coordination
Data Agent — pulls reports, generates insights, sends alerts
HR Agent — policy answers, leave requests, onboarding
Finance Agent — invoice processing, expense categorization
// process
How a project runs.
Week 1
Workflow audit — map every step, define rules + escalations
Week 2
Agent architecture + tool integration development
Week 3
Agent training + testing with real scenarios
Week 4
Soft launch — runs with oversight, we tune
Week 5
Full deployment + monitoring dashboard + handoff
// case studies
We've shipped this kind of work.
Real builds at this tier. Each one is a full breakdown of the problem, the architecture, and what shipped.
// faq
Questions about this tier.
A chatbot answers. An agent acts. Our Tier 5 agent calls your APIs, updates your database, schedules a meeting, sends a Slack ping — and tells the user what it did.
Every agent ships with guardrails: dry-run mode, action allowlists, confirmation thresholds, complete audit logs.
Whatever benchmarks best on YOUR data. Usually Claude or GPT-4 class for reasoning, smaller models for routing.
// combine & save
Pair this tier with another, pay ~15% less.
// TIER 1 + 4
Smart MVP
Web app + AI chatbot. The fastest path to a "feels like the future" product.
$2,500 – $5,000save ~15%
// TIER 2 + 5
Connected Product
Web + mobile + an AI agent doing real work behind the scenes.
$6,000 – $12,000save ~15%
// TIER 3 + 5 + 6
Enterprise Stack
Full platform across web/mobile/desktop with agents and RAG. Custom-quoted.
$10,000+save custom
// NEXT TIER
T6 — RAG & Document Intelligence
$3–6K · 2–4 wk →
// ready when you are
Ready to talk about your agents project?
Free 30-min audit. Honest assessment. You walk away with a plan whether or not we work together.